It’s 2022 and some calendaring tasks are still a challenge.
Here’s what you’re up against:
- Users want to easily share their availability so external recipients can book meetings with them; they don’t want to wait for IT or management approval, so they subscribe on their own. That’s called “ShadowIT”. 🥷🏻
- All these “ShadowIT” solutions can poke holes in your security efforts, potentially exposing you to data breaches and account compromise. 💣
- Some departments (marketing, HR, etc.) might want to share events publicly; not easily doable with Outlook, so they add a plugin to the company web site. Great – another calendar system to manage; why can’t we do it with Outlook, since we live there on a daily basis?! 🙄
- Sure, Outlook has the “Scheduling Assistant”, but few people use it; not surprising – it’s not the greatest user interface. So, your users struggle to efficiently get people, rooms, and resources together for meetings, and the email back-and-forth dance begins. 💃🏻🕺🏻
- Wonderful – your company acquired another one, with a completely separate M365 or Exchange system, and now a bunch of people need to book meetings cross-company. More email back-and-forth! 📧 ↔️ 📧
- Yep – there are lots of solutions out there that might address some of these points, but…dollars per user per month – adds up really fast. And who gets a license? Who approves those requests? How long does the workflow take? Just more tedium for the IT department…😒